Here are our basic troubleshooting steps for you if you are experiencing issues with the Doodle App for IOS devices:
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Sometimes, performing what we call a "hard reboot" helps when Doodle is behaving erratically. First, charge your device to 100%. Then, hold the Home and Power buttons until your device reboots. When you see the Apple logo, release the buttons.
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Try to log out and log back into the app and see if that helps.
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Try to delete and re-install the app.
These steps do not help solve the issue? Tell us more about what happened by contacting our Support HERE with the following information:
- Screenshots of the problem
- The error messages you have seen (if any)
- The brand and software version of your mobile